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Top Influencers: 10 UK Chief Client Officer’s To Follow in 2022

Co-founder and Chief Client Officer play a crucial role in any startup. It takes an extraordinary person to fulfil the Co-founder and Chief Client Officer role. We have selected these Co-founder and Chief Client Officer’s for this list as they are inspiring for a variety of reasons – whether that’s pushing boundaries, creating groundbreaking products, or doing their bit to save the world.

Our analysts did their best to select be best, and most innovative Co-founder and Chief Client Officer’s. The list is in no particular order!

Pascal Baker

Co-founder and Chief Client Officer @ Symphony Ventures

FollowPascal Baker on Facebook, Twitter or Linkedin.

Does anyone else have experience of @nationalexpress appalling customer experience ? My son and daughter were not allowed to board a coach at LHR (despite having flexible tickets) as they needed to change the ticket through a non-attended phone line.

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Pascal Baker is co-founder and head of sales of Symphony Ventures, a company which exists of experienced practitioners and experts in automation, Artificial Intelligence (AI) and innovative resourcing solutions. Pascal is an experienced VP with proven track record, formerly part of the European Leadership Team for Capgemini BPO. Pascal will join a multi-angle panel discussion in which the conversation will focus on the implications of automation and RPA on the IT research and Analyst Relations industry. Learn more about Pascal Baker on Crunchbase…

Symphony is a professional services firm passionate about creating value for the world’s leading organizations. Read more aboutSymphony Ventures on Crunchbase…

Fred Pytlak

Co-Founder, Director & Chief Client Officer @ Office Practicum

FollowFred Pytlak on Facebook, Twitter or Linkedin.

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Fred is a Founder, Director, and original CEO of Office Practicum. He currently serves as Chief Client Officer, a position from which he plans and executes strategy for his favorite saying: “Take care of the customer, and the rest will follow.” To that end, he directs improvements in the total customer experience for our users, from their first contact as a sales prospect through implementation, training, and regular renewals of the customer relationship. Fred started in Information Technology with a mission to develop an evolutionary suite of specialty software designed to support the patient/practitioner encounter while providing a comprehensive high quality Medical Practice Management software solution. As the original Founder, he created Office Practicum and maintains his deep involvement in its design and development. Fred lives in Brooklyn with his wife, Edna. Learn more about Fred Pytlak on Crunchbase…

Read more aboutOffice Practicum on Crunchbase…

Lindsay Pattison

Chief Client Officer @ WPP

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Lindsay Pattison In May 2017, Lindsay was named Chief Transformation Officer for WPP and GroupM. The newly created position sees Lindsay lead change initiatives across GroupM, its media agencies and specialists, and working closely with leaders across WPP to deliver the best possible communications for clients. Lindsay previously served as the Global CEO of Maxus, a position held since October 2014. She joined Maxus in October 2009 as UK CEO and in August 2012, Lindsay took on an additional role as Global Chief Strategy Officer for Maxus. Prior to Maxus, Lindsay worked at PHD and client-side at Sony Ericsson, after starting out at Young & Rubicam in a full-service agency environment. Lindsay now sits on the Chime LTD board as a non-executive director, representing WPP. She served two terms on the WEF Global Agenda Council on the Future of Media and was named one of Cranfield’s FTSE Board Report’s 100 Women to Watch in 2015 and 2016. Lindsay was also named to Ad Age’s 2015 class of Women to Watch. As a passionate and vocal campaigner for gender equality, she launched ‘Walk the Talk’, an initiative to help senior women at Maxus to thrive and progress in their career – a program now adopted globally by WPP. Learn more about Lindsay Pattison on Crunchbase…

WPP creates transformative ideas and outcomes for its clients through an integrated offer of communications, commerce, and technology. Read more aboutWPP on Crunchbase…

Sharifah Amirah

Chief client officer @ Intent HQ

FollowSharifah Amirah on Facebook, Twitter or Linkedin.

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Well rounded professional with 19 years of global technology sector experience, specialising in management of complex customer centric data driven projects: *Marketing Analytics – extensive experience in delivering analytics driven marketing programs across channels and verticals for clients including Telefonica UK, Vodafone, Sony, Orange, T-Mobile, Sears and American Express *Digital Advertising – solid understanding of the digital media eco-system, hands on executional experience in partnership with media buyers, DMPs and DSPs including Universal MC Cann, iBehavior, Cadreon, Liveramp and DBM. *Market Research & Consulting – led and grew the European telecommunications research team at global research consultancy Frost & Sullivan; authored numerous research papers and frequently presented at technology conferences. *Product Development – responsible for Malaysia’s first wireless broadband deployment working in collaboration with technology consultants Arthur D. Little and 802.11 vendors such as Cisco, Siemens, NSN and Greenspan, as well as the national regulator *Business Strategy/M&A – advised various clients on sustainability, data driven decisioning and customer lifecycle management; initiated various technology partnerships – both in Asia and Europe; strong financial background e.g. budget forecasts, P&L, NPV, DCF and ROI analysis, *Non-Profit experience – highly involved with non-profit organisations including the UNDP, the Non-Aligned Movement Institute for Empowerment of Women and more recently Deliver Change in the UK. Learn more about Sharifah Amirah on Crunchbase…

Intent HQ enables consumer brands to gain actionable insight on their customers. Read more aboutIntent HQ on Crunchbase…

Jean-Baptiste Decaix

Chief Client Officer – Member of the Executive Committee @ Webhelp

FollowJean-Baptiste Decaix on Facebook, Twitter or Linkedin.

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Jean-Baptiste joined Webhelp in 2015 as Chief Delivery Officer with a remit to lead global operations excellence around performance excellence, people happiness, footprint & facilities and standards. He brings with him a wealth of international experience in sales and business development, customer management, strategy and transformation in both operational and strategic consulting roles across multiple sectors. Jean-Baptise started his career at Lucent Technologies in the Philippines and across Asia, and joined Completel in 2000, where he held various sales, marketing and service management roles contributing to the rapid expansion of larger accounts. He then joined Bain & Company in 2006, working for eight years across Europe and Australia. He led growth strategies and drove large-scale customer experience and performance improvement transformations across the Telecom, Media & Technology, Industrial Goods & Services and Private Equity areas. Jean-Baptiste holds a Master of Science in Telecom and IT Engineering from SUPELEC in France and an Executive MBA from ESSEC-Mannheim. Learn more about Jean-Baptiste Decaix on Crunchbase…

Read more aboutWebhelp on Crunchbase…

James Denton-Clark

Chief Client Officer @ Karmarama

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Karmarama is a full service communications agency, combining creative excellence with technology-inspired solutions Read more aboutKarmarama on Crunchbase…

Jamie Jouning

Chief Client Officer @ Condé Nast

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Read more aboutCondé Nast on Crunchbase…

Eleni Sarla

Chief Client Officer @ Havas Group

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Read more aboutHavas Group on Crunchbase…

Stephen Abram

Chief Client Officer @ The Bio Agency

FollowStephen Abram on Facebook, Twitter or Linkedin.

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Stephen leads the client services team and is responsible for delivering innovation, excellence, value and growth to all clients. He’s spent 18 years as a marketing professional, including a stint at MTV and 14 years with Ogilvy Group. Stephen has expertise across disciplines including digital, retail, CRM and traditional advertising, experiential and branding. Stephen’s also sat on a number of boards, run departments of 60+ people and led integrated business for HSBC, Schroders, Philips, Mondelez, Castrol, Qualcomm, Kodak, GSK, BSkyB and Jack Daniel’s. Outside of work he indulges his love of writing & recording music, travel and sport. Learn more about Stephen Abram on Crunchbase…

We are an award-winning digital agency consulting and delivering on customer experience-led innovation and transformation. Read more aboutThe Bio Agency on Crunchbase…

Jason Hooper

Chief Client Officer (CCO) @ Somo

FollowJason Hooper on Facebook, Twitter or Linkedin.

Somo is a digital product agency, delivering digital ambitions at pace and scale for the world’s biggest brands and coolest start-ups. Read more aboutSomo on Crunchbase…

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