Experts Tell us the Best CRM Software For Nonprofit Organizations

Photo by Brooke Cagle on Unsplash
3 years ago

This article showcases our top picks for the Best CRM Software For Nonprofit Organizations. We reached out to industry leaders and experts who have contributed the suggestions within this article (they have been credited for their contributions below).

We are keen to hear your feedback on all of our content and our comment section is a moderated space to express your thoughts and feelings related (or not) to this article This list is in no particular order.

Planning Center

This product was recommended by Michael Sawyer from PEG Creations

Planning Center is an excellent, low-cost CRM solution for churches. Planning Center gives churches an all-in-one platform where they can manage People, Giving, Events, Services and more. Some of our favorite features are the automatic year-end giving statements, the ability to map out and share service orders, and the ease of registration and accepting payments for retreats and other church events. Planning Center is an excellent tool that helps streamline and organize church ministry.

Attivo All-in-One

This product was recommended by Len Reo from Attivo

Seeing the many shortcomings of typical process improvement software, Attivo specifically designed Attivo All-in-One, a comprehensive software solution with a built-in CRM, to simplify process improvement for businesses with one integrated, affordable, and customizable solution. This tool helps businesses streamline operations, increase efficiencies and inventory turns, reduce manufacturing lead-time, and improve customer service. More than ERP alone, this collection of integrated systems and services eliminates inefficient islands of automation and error-prone manual spreadsheets to help you answer the million-dollar question, “How can technology help you achieve your business vision?”


This product was recommended by Julien Raby from Thermogears

Nutshell is known for its ability to help people and organizations build better and stronger relationships. As per my experience, Nutshell is an exceptionally flexible CRM. Its contact management and pipeline has been designed for sales organizations; however the flexibility of the platform is such that it can even be used by nonprofits. This is a cloud-based software, so it was quite convenient for me to access the system from anywhere at all; especially considering its deployment with androids, iOS, Mac, and Windows. The communication system is so strong that if I find a donor on the go, I only need to have them scan their business card and they’re added in the donor list. This is the feature that I’ve loved the most about Nutshell. All necessary information about the donors is stored internally and anyone in the organization can access it in case of need. Nutshell also provides the ease of labelling organizations and people such as “volunteer”, “nonprofit”, and “donor”. They have two plans – Starter which retails at $19 per user/month, and Pro which retails at $35 per user/month. Both of these plans share one common benefit – the ability to try out the software and package for free on a 14-day trial period. This was great for us as it gave us the chance to use the software and see if it suits our needs perfectly or not.

Salesforce Nonprofit Cloud

This product was recommended by Brandon Walsh from Dads Agree

We are using the Nonprofit Cloud developed by arguably the best CRM developer, Salesforce. Nonprofit Cloud was explicitly built for nonprofit organizations like ours. With the functioning and structure of nonprofit organizations in consideration, this CRM doesn’t just assist us in marketing for our cause but helps the organization and our team in fundraising campaigns as well through donor-centric experiences. All team members have the flexibility of accessing the software from anywhere and are productive all the time. Nonprofit Cloud also helps us in being productive through its Program Management features. The communication and collaboration of our team weren’t efficient enough before we started using Nonprofit Cloud. Salesforce also offers discounts on its services for nonprofit organizations.


This product was recommended by James Hughes from Digital Marketing 4 Leads

Hubspot is probably the greatest CRM and marketing software that exists… ….and the CRM is 100% free, forever. This makes it perfect for nonprofit organisations. For free, you get multiple users, 1 million contacts, website forms and email tracking. You also get extra features such as meeting scheduling, gmail /outlook integration and a reports dashboard. I helped one of my clients get 1000 customers a year (£900,000 turnover) with Hubspot and 1 sales person.

Neon One CRM

This product was recommended by Chris Prasad from JookSMS

With Neon One CRM being built specifically for nonprofit organizations, it helps you save time on manual efforts so you are able to focus more on your nonprofit. This software helps staff and volunteers quickly engage members in ways such as built-in email marketing, event management, and tons of reporting features. This software is personally my favorite when it comes to helping to reach donors, manage donors, and facilitating non profits all in a super easy-to-use software.


This product was recommended by Avinash Chandra from BrandLoom

Insightly is a good recommendation for non-profit organizations. Insightly is a CRM platform that combines project and sales management capabilities into one powerful platform. Making it an ideal choice for a non-profit organisation who love to work efficiently and collaborate with others.

Don't Miss

Agile development stands at the forefront of the software industry, championing an iterative, high-speed approach reliant on effective team communication and collaboration for success. This piece underscores the indispensable role played by dedicated development teams in agile projects, shedding light on their significance, advantages, challenges, and vital management techniques. Engagement Models in Software Development As businesses embark on software development endeavors, they confront a pivotal decision in choosing the most suitable engagement model for collaborating with skilled teams. Fixed-Price Model Ensures project completion within set timelines and budgets, but may lead to increased costs for desired changes, limiting customization options. Time and Material Approach Offers flexibility by compensating teams based on hours dedicated to the project, allowing for easy adjustments and ideal for projects needing intermittent attention. Dedicated Team Model Balances fixed-price and time & material models, employing specialized teams for adaptable project scopes, ensuring reliability and flexibility in long-term delivery. The Importance of Dedicated Teams in Agile Development Agile development relies on dedicated teams, diverging from traditional project management methods. These teams prioritize frequent collaboration and communication to swiftly adjust requirements and task priorities. Comprised of professionals fully committed to the project, dedicated development teams collaborate to deliver innovative solutions and top-tier results. This section explores their crucial role in agile development and essential strategies for effective team management. Success in agile development depends on the expertise and cooperation of dedicated teams. Efficient communication, coordination, and excellence from every member are crucial for timely results, highlighting the necessity of dedicated software developers. Clear alignment with core business goals and expectations is essential for project success. The Advantages of Employing a Dedicated Team in Agile Development Using a dedicated development team in agile projects has many benefits. Firstly, their commitment ensures excellent results, boosting project success. Secondly, their teamwork increases productivity. Lastly, having a dedicated team improves oversight and control over the project's progress, aiding in accurate outcome estimation. Improved Collaboration and Communication Engaging a dedicated development team in agile projects also yields enhanced collaboration and communication advantages. This dedicated group fosters close cooperation among remote team members, bolstering comprehension of roles and responsibilities and accelerating progress towards business objectives. Establishing dedicated software development teams helps alleviate miscommunication and ensures alignment towards shared goals. Employing a dedicated team also fosters transparency, encouraging open expression of thoughts, seeking advice, and addressing concerns. Quality Assurance and Timely Delivery A dedicated development team in agile development leads to enhanced quality assurance, expedited delivery times, and early issue detection. Collaborative efforts enable swift and effective resolution of such matters, facilitating prompt progress to subsequent tasks. Implementing a dedicated software development team helps minimize delays and ensures alignment with quality expectations. Furthermore, dedicated teams operate with heightened productivity, enabling swift completion of development tasks and adherence to project deadlines. Flexibility and Scalability By enlisting a dedicated development team, projects become more adaptable and scalable. This enables easy adjustment to changes in market conditions or requirements. Businesses can readily modify the team size to match project needs without interrupting ongoing work, ensuring projects remain on schedule and are delivered punctually. Comparing In-House and Outsourced Development Teams In-House Development Team: An in-house dedicated team comprises full-time employees working solely for one company. They have deep knowledge of the company's culture, practices, and technology, smoothly handling projects from start to finish. However, there are challenges with in-house teams: Cost Concerns: Maintaining an in-house team can be expensive, including expenses like recruitment, training, salaries, and benefits, which may strain smaller companies or startups with limited budgets. Expertise Limitations: Internal teams may lack specialized knowledge, technical skills, or industry-specific expertise compared to external teams, particularly in niche industries or specific skill sets. Scalability Issues: In-house teams may struggle to adjust their capacity swiftly to meet changing project demands or priorities. Flexibility Constraints: Internally-based teams may find it challenging to accommodate varying working hours, meet project deadlines, or adapt to different methodologies compared to outsourced teams. Outsourced Development Team: External dedicated development teams, sourced from third-party providers, focus solely on the organization's projects. These professionals offer numerous advantages: Cost Savings: Outsourced teams often provide competitive pricing, reducing expenses on infrastructure, technology, and overhead costs. Access to Expertise: Engaging with a software outsourcing company grants access to specialists from a global talent pool with the required skills and experience. Scalability: Outsourced teams can adjust their workforce to match fluctuations in project scope and priorities, making them valuable for businesses. Flexibility: Remote outsourcing allows for greater flexibility in working hours, project deadlines, and delivery processes. Outsourced development team offers benefits despite challenges like language barriers and time zones. Good communication and teamwork can help overcome these issues. Leaders should consider these advantages when deciding on the best approach for their company's goals. Wrapping Up Having a dedicated team is crucial for success in agile development. Consider the pros and cons of internal versus outsourced teams. While internal teams offer control, they can be more expensive, whereas outsourcing provides expertise at lower costs. If you decide to go with an outsourced dedicated team, VT Labs can provide skilled engineers to meet your agile development requirements.

Dedicated Teams: The Backbone of Agile Development

Agile development stands at the forefront of the software industry, championing an
Accelerating Global Collaboration: The Future of Fast File Transfer Technologies

Accelerating Global Collaboration: The Future of Fast File Transfer Technologies

In an era defined by instantaneous communication and the global exchange of