Experts Tell Us the Best CRM Software For Gyms

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3 years ago

This article showcases our top picks for the Best CRM Software For Gyms. We reached out to industry leaders and experts who have contributed the suggestions within this article (they have been credited for their contributions below).

We are keen to hear your feedback on all of our content and our comment section is a moderated space to express your thoughts and feelings related (or not) to this article This list is in no particular order.


This product was recommended by Claire Adams from FitSW Fitness Software

Twist gives gyms and health clubs an advantage when integrating client management and marketing. Using Twist helps keep track of all members and their behaviors in response to marketing tactics. The data you collect on members and potential members is automatically updated across all integrated marketing platforms and your membership/client management platform. Therefore, you do not have to manually enter duplicate data. This software integrates with Hubspot or Salesforce.

Freshworks CRM

This product was recommended by Daniel Demoss from Dumbbells Review

Freshworks CRM is a top-notch software solution. With this software’s help, you can enhance customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution. This software’s essential feature, very much needed for the fitness industry, is its availability on your mobile phone. The app is available for both Android and iOS. For a PC, the software is available on Windows, Linux, Macintosh platforms. Before you purchase a plan, you can have a 21 day free trial with the software. However, the system can be quite expensive as the basic growth plan starts at $29 per month per user, followed by $69 per month per user for the pro plan, and the enterprise plan costs $125 per month per user. All these plans are billed annually.

Epos Now Software

This product was recommended by Levi Li from

In case you are looking for the best quality CRM software for gym then your choice should be Epos Now. Designed for small to midsized businesses. It has Features like POINT SALE modulation, offers integrated Inventory Management, Customer Management, and Retail Accounting, including general ledger, purchase orders, and payroll processing etc. It is supported by all major platforms like windows, android, IOS, Linux, etc. It also supports cloud base as well. In one word, this software has everything a gym business owner can ask for..

Kapture CRM

This product was recommended by Nerijus Grenda from Goodluckmate

Kapture CRM is a user-friendly, mobile-first, and fully-customizable CRM platform. You can customize it and fit it perfectly around your gym needs. To deliver better customer service, Kapture brings you an all in one tool. The intuitive user interface and set of extensive functionalities on the software will be useful when customizing your software for a gym. You can use the software for a free 30-day trial before you make your final decision about it. The software’s pricing plans are; $19 per user per month for the essential package, the professional plan costs $39 per month per user, and the enterprise plan costs $59 per user per month. You can opt for a monthly or a yearly subscription as per your choice.

Cerebrum Infotech

This product was recommended by Ganesh Verma from Cerebrum Infotech

The gym management software by Cerebrum Infotech is a perfect one to manage the overall functioning of a gym. The app is user-friendly and has a streamlined dashboard. Automated billing feature of the app helps you to get paid efficiently and you can provide a better customer service. The software allows you to make all functions digital; there is no need for a paper work. With the software, you can easily manage memberships and users can sign up anytime, 24/7. You can create online offers like discounts and free trial classes, etc. Businesses get real-time reporting with gym management software by Cerebrum.. This way you can ensure financial health of your gym. You can also track attendance of particular classes and know which classes are liked by athletes the most. This way you can plan your classes effectively.

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