An order fulfillment company is usually used for logistics and supply chain management so as to outsource part or all of a business’s distribution or fulfillment. In simpler terms, an order fulfillment company is useful in helping you get your product across to your client.
Various services are generally offered by order fulfillment companies, among which are shipping, warehousing, logistics, picking and packing, kitting, cross-docking, and international shipping.
Whether you need an order fulfillment company and would benefit can only be determined by you and your business. Businesses of all sizes can benefit from using an order fulfillment company.
As technology evolves, so does the supply chain industry. It may be difficult for startups and small businesses to cope with these changes, which is the reason many of them have started to understand the benefits of working with a custom order fulfillment company. Those benefits are hereby discussed here.
8 Benefits of Working With a Custom Order Fulfillment Company
Customer Service Enhancement
Unlike getting new customers, it is easier to maintain the ones you already have. Studies have proven that companies lose about $62 billion annually to poor customer service.
Currently, with intense competition in the market, customer service is a method by which e-commerce businesses can distinguish themselves.
Majority of custom order fulfillment companies offer 24/7 support through email or phone, resulting in smooth returns, refunds, and exchanges. Additionally, an order fulfillment partner is capable of giving you guaranteed dates of delivery as well as same-day delivery options. All these work to improve the experience of customers.
Lowered Operating Costs
It is more expensive to carry out your shipping, maintain quality control, buy packing supplies, rent space, and hire employees. However, with a custom order fulfillment company, it is possible to stay away from those overhead costs and begin the sharing of resources and space with other sellers.
Through the use of economies of scale, it is possible for you to get the best terms and prices!
Opportunity to Concentrate on Growing Your E-Commerce Business
There is a good opportunity that you did not commence your e-commerce business as a result of the fact that you enjoy box-packing. However, even if you possess the filling and wrapping techniques that exceed this world, it is the other skills that you introduce into your business that will make it spectacular.
Moreover, your time will naturally become scarce following the increase in the volume of your online sales. With small but efficient and highly-talented team members, you will not require spending so many business hours packing and shipping orders.
Working with a custom order fulfillment will save you more time, giving room for you to focus entirely on how to grow your business.
Provision of Personalized Packaging
An order fulfillment partner is expected to always think both inside and outside the box. For many e-commerce businesses, first-time clients obtain their products once they get to their doors.
Choices for personalized packaging will allow you to create custom shipping inserts, boxes, and coupons, thereby upgrading your packaging style to make it fresh and mood-lifting whenever clients make their purchases. This also helps in creating loyalty, coupled with turning shoppers into brand advocates.
Business Scaling With Little Headaches
The growth of your e-commerce business will be accompanied by more worries regarding shipping, especially if you sell your products across various paths.
Put into consideration the number of steps involved between receiving an order and getting it delivered to the client’s door, and then you will realize that orders can be challenging to fulfill.
Nevertheless, when you have a custom order fulfillment company that you are working with, you will not have to worry about hiring new fulfillment personnel, coping with extra inventory, and searching for less expensive warehouse space, including packing and distributing.
Instead, you will have enough confidence you desire to grow your business as soon as you can without negatively affecting customer experience. Working with an order fulfillment company with a lot of experience will help you minimize the headache and hassle associated with scaling your business and going international.
If you are used to order fulfillment in-house, then there is the possibility that it is carried out from a convenient place for you. But chances are that your business is not in an area that gives the best costs and transit times to your shoppers.
Working with a custom order fulfillment company will make it possible for you to save on shipping costs as well as fasten the delivery of orders to your clients.
Efficient Management and Distribution
Working with an order fulfillment company will allow you to more efficiently organize, store, and ship your e-commerce business orders. It will be responsible for all the work that involves managing, storing, and receiving your products, including providing smooth access for monitoring your current stock levels.
An order fulfillment partner will help to completely remove the risk of shipping errors. Furthermore, a fulfillment partner’s inventory technology, automated procedures, streamlined pick and pack methods, as well as improved return and receiving processes, will guarantee accurate and efficient processing of fulfillment.
Experience of Fulfillment
Never forget that you are not anticipating becoming a fulfillment expert, but you are taking steps that will help you effectively manage your e-commerce business.
Therefore, when you outsource your packing, shipping, and storage to a distinguished and experienced order fulfillment partner, you will be able to make good use of their software, equipment, and personnel.
An order fulfillment partner will adequately understand your business. Hence, working with an order fulfillment company will make the fulfillment process hitch-free.
Get Started With an Order Fulfillment Partner
Self-fulfillment may appear to be an excellent way to save money, but it is not always the case. Self-fulfillment can be pretty expensive, and it needs a lot of cash to build your warehouse.
Therefore, working with a custom order fulfillment company can save you time and money, and at the same time, allow you to grow and expand your business.