20 Best Call Center Podcasts of 2021

3 years ago

Are you wanting to learn more about call center ? Well you’ve come to the right place. This is a curated list of the best call center podcasts of 2021.

We have selected these podcasts for a variety of reasons, but they are all well worth a listen. We tried to select a variety of podcasts across the spectrum from hosts with a wide breadth of experience.

We are always keen to hear your feedback, if we have missed a podcast, tweet us @MagazineWelp and we will check it out!

Best Call Center Podcasts 2021

With thanks to ListenNotes, Crunchbase, SemRush and Ahrefs for providing the data to create and rank these podcasts.

Advice from a Call Center Geek!

  • Publisher: Thomas Laird
  • Total Episodes: 109

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. We discuss topics such as call center operations, hiring, culture, technology, and training and have fun doing it! Please post a review on Itunes if you find our podcast of value. This will help us reach as many Call Center Geek as possible!#callcenter #contactcenter #CX #custserv #callcentergeekIf you enjoy listening to the podcast then come and interact with all of us! Join the “Advice from a Call Center Geek Community” on Facebook today. You can ask questions and learn from the entire Call Center Geek community!www.expiviausa.com

Landlording for Life

  • Publisher: Sean Morrissey
  • Total Episodes: 90

Creative real estate investing | Commercial real estate investing | Creative financing | Real Estate Syndication | Tenant Screening | Lease Ideas | Multifamily | 1031 Exchange | Landlording for Wealth | Mortgage Financing | Tenant Screening | Leasing | Repair Call Center

That’s Genius!

  • Publisher: Five9
  • Total Episodes: 70

That’s Genius! is a podcast series dedicated to transforming the way contact centers do business. With the contact center poised to change more in the next 5 years than it has in the last 25, we keep you one step ahead as we chat to industry leaders about the latest cloud-based advances and customer experience solutions.If your goal is to provide extraordinary experiences for your contact center customers, this is the podcast for you.Episodes feature topics like: the power of cloud, contact center, call center, AI, CX, customer experience, agent empowerment, omnichannel, and more.

Why Shamanism Now – A Practical Path to Authenticity

  • Publisher: Christina L. Pratt
  • Total Episodes: 630

Why Shamanism Now is a weekly live Internet radio show hosted by Christina Pratt and featuring guest interviews and live email and phone questions and answers. The show airs every Tuesday morning at 11:00 am PST on Co-Creator Network. To participate in the live call, go to http://www.co-creatornetwork.com/hosts/shamanism/host_bio.htm . Christina is an authentic, non-traditional contemporary shaman. In practice since 1990, she specializes in mending the soul and transforming the parts of life that feel impossible. She is the director of the Last Mask Center for Shamanic Healing in Portland, OR.

The Contact Center Coach

  • Publisher: The Contact Center Coach
  • Total Episodes: 43

Michael J. Tamer is a 25-year veteran of the customer contact industry. Michael is the author of the book, The Four-Minute Customer, and visionary who was at the forefront of contact center quality monitoring software development. Throughout his career, Michael has been teaching the benefits of quality to organizations all over the world, including the United States Senate. Michael has received honors for his career achievements including Call Center Magazine’s Pioneer Award and induction into the Call Center Hall of Fame.

The Contact Centre Podcast

  • Publisher: Call Centre Helper
  • Total Episodes: 32

The Contact Centre Podcast is designed to support industry professionals in improving call center performance and the wider customer service experience. We cover everything contact centre related and speak to the very best industry experts, enjoying fun, thoughtful conversations.

Pandemic Check In

  • Publisher: Western Sound & Brooklyn Minds
  • Total Episodes: 16

How are you doing right now? Let’s check in. Call and leave a message or text — anonymously or not. Let us know if you’d like a call back: 858-255-1770 The folks from Brooklyn Minds, a pioneering center for psychiatry and psychology, are here to help. Let’s talk, listen, and share our way through this crisis. It’s going to be okay.

Fast Leader Show | The Show for the Customer-centric Leader

  • Publisher: Guests share stories and leadership quotes with inspiration from John C. Ma
  • Total Episodes: 244

Become the leader everyone wants to follow, including your customers. Meet some of the world’s brightest minds with customer-centric leadership authority Jim Rembach to uncover thought-provoking dynamic strategies to engage employees and customers. Jim is the developer of Call Center Coach and Editor in Chief of CX Global Media. The Fast Leader Show impacts thousands of people each week by unlocking the power in guests’ perspectives, expertise, and experiences. The show explores how businesses can create dynamic customer experience strategies, improve employee engagement, and develop more human-centric leaders with practical advice that you can use immediately. Today’s customers want dynamic customer experiences, and doing so requires improving your creativity and within your organization. Learn how to move onward and upward faster and join in the Hump Day Hoedown.

The Asset

  • Publisher: District Productive
  • Total Episodes: 42

In 2016, Donald Trump conspired with a foreign government to become President of the United States. On July 25, 2019, with the 2020 election around the corner, he decided to do it again.The first time around, it was collusion, aiding and abetting Russia’s attack on American democracy. The second time, it was extortion, demanding the Ukrainian government manufacture dirt on Trump’s political opponents in exchange for help the country needs to fend off a Russian invasion and chart a democratic future free of Vladimir Putin’s Kremlin.  To make sense of these recent events that have rocked American politics and led to very real concerns that the President of the United States may be a Russian asset, we need to dig a little deeper. In Season 1, The Asset dives into Trump’s decades-long history with Russia, from his extensive business dealings with Russian oligarchs to his presidential campaign and the investigations that have sent some of his closest associates to prison.In Season 2, The Asset explores the backstory to Trump’s infamous phone call with the newly-elected Ukrainian President, where he demanded an investigation into a political opponent and set off a series of events leading to the impeachment inquiry.Hosted by Max Bergmann, a senior fellow and director of the Moscow Project at the Center for American Progress Action Fund, and featuring expert guests, The Asset will put together the pieces of Trump’s relationship with Russia and Ukrainian extortion campaign.The Asset is a partnership between the Center for American Progress Action Fund, District Productive, and Protect the Investigation. It is produced by Paul Woodhull, a 20-year veteran media executive and president of Build Better Media, and Peter Ogburn, the executive producer of the Bill Press Show.

Center for Evangelical Catholicism

  • Publisher: Center for Evangelical Catholicism
  • Total Episodes: 68

The Center for Evangelical Catholicism is a nonprofit South Carolina-based religious corporation, faithful to the Magisterium of the Catholic Church, and dedicated to the Church’s call for a new evangelization. The Center seeks to form evangelical Catholics through publishing, providing evangelization opportunities, offering adult education programs for the laity, and supplying continuing education for the clergy.

The FourBlock Podcast

  • Publisher: FourBlock
  • Total Episodes: 89

Welcome to the FourBlock Podcast, a show that examines veteran career transition and the military-civilian divide in the workplace. General Charles Krulak coined the term “Three Block War” to describe the nature of 21st-century military service defined by peace-keeping, humanitarian aid, and full combat. But what happens next? Veterans are often unprepared to return home and begin new careers. We call this the Fourth Block. FourBlock is a national non-profit that has supported thousands of transitioning service members across the nation in beginning new and meaningful careers. Mike Abrams is an Afghanistan veteran, the founder of FourBlock, and author of two military transition books. He’ll be representing the military transition perspective. Lindsey Pollak is a career and workplace expert and New York Times bestselling author of three career advice books. Lindsey will be representing the civilian perspective of this issue. Podcast episodes are produced and edited by the Columbia University Center for Veteran Transition and Integration.

Reiki Lifestyle® Podcast

  • Publisher: Colleen and Robyn Benelli
  • Total Episodes: 175

On the Reiki Lifestyle® Podcast (previously ReikiChat™) we talk about all the ways Reiki can help you in your daily life. Colleen Benelli, Licensed Reiki Master Teacher for the International Center for Reiki Training, talks about how to use Reiki as a life management tool, a spiritual path, an energy healing medicine that reduces stress and pain, Reiki as a path to mindfulness and meditation, and Reiki for healing of the body, mind and soul. Usui sensei said, “Reiki is the secret art of inviting happiness.” It reveals our spirit and awakens our consciousness. Colleen answers your questions about Reiki techniques, spirituality, healing, personal growth, how to learn Reiki in classes, how to use Reiki to invite happiness and she often has other Reiki guest speakers. But most of all, this podcast provides a global Reiki community by creating the opportunity for us join together in our common goal of contributing to the wellness of the world. Reiki Lifestyle® Podcast has a monthly Online Reiki Circle where we talk live on a conference call! Come join the conversation!

The Girl Defined Show

  • Publisher: Bethany Beal and Kristen Clark
  • Total Episodes: 30

What is God’s design for women? In a world that is constantly redefining our worth and identity, we need to know that the only one who can define us is the One who designed us. The Girl Defined Show is for Christian girls everywhere, offering a distinctly God-centered view of beauty, femininity, identity, and worth. Join Kristen and Bethany every Monday for a hope-filled, counter-cultural, and totally down-to-earth conversation about God’s radically better vision for femininity.

Limitless Life™

  • Publisher: Melyssa Griffin
  • Total Episodes: 107

Chances are, you’ve been sold a version of success that isn’t actually yours. It often sounds like: follow the accepted path, get approval from other people, and evidently, abandon the truth of who you are. Hard pass. With a lovable blend of wisdom and humor, Limitless Life™ is here to realign you to your inner guidance, self love, and infinite possibility. So, whether you want to grow a fulfilling, soul-centered business, create authentic relationships, or reconnect to your highest self, you’ll walk away from each episode with the tools and empowerment to break the “rules” and do life on your own terms. Through interviews, coaching calls, and solo shows, you and your host, Melyssa Griffin, will unlock how to create abundance without self-abandonment so that you can design a truly limitless life.

THE STEFANIE GASS SHOW – Clarity Coaching, Kingdom Entrepreneurs, Start a Podcast, Monetize a Podcast, Christian Business Podcast

  • Publisher: Stefanie Gass | Christian Business Coach, Podcast Coach, Passive Income Strategist!
  • Total Episodes: 328

Clarify Your Calling * Kingdom Business * Podcasting * Coaching * Faith Are you tired of trying to figure out your ‘thing’? Are you sick of wasting time on social media and trying all the newest platforms only to stay stuck? Do you wish you could use your gifts for glory and create impact by partnering with God in your business? Do you wish there was a way to grow an organic audience without using video, ads, or funnels? How about working less, making more, and having time and energy to spend time with God and your family? In this podcast, you will find the freedom and permission to do business God’s way. My mission is to empower and equip you to clarify your calling, use your voice for impact, and create a passive income business that uses your gifts for God’s glory! If you’re ready to say YES to everything the world says you aren’t and everything God says you are – you’re in the right place, sister! Hey, I’m Stefanie Gass. Daughter of the king. Wife. Mom. After chasing success the world’s way for 6 years, being a six figure corporate exec, then a top 1% network marketer – I was still lost. The money wasn’t changing my life and I was slowly losing the things that were most important to me. After a business failure and full-on identity crisis in 2016, God restored me. He led me back to HIS path for my life and asked me to be a light for other women (Matthew 5:14) who were ready to lead a God-centered business. He blessed me with the gift of clarity and told me GO, sweet daughter. 3 years later I am in awe of his favor and the work I GET TO DO – helping women just like you uncover their callings, create Kingdom businesses, podcasts, and passive courses. Guiding them on how to partner with God in life and business. All the Amens. If you are ready to say YES to everything the world says you aren’t, but everything God says you ARE – I’m the coach and mentor for you. Your dreams pail in comparison to God’s dreams for you. Let’s step into Proverbs 31 and stand up for God’s kingdom, our family, and our purpose. Get ready for business strategy, live coaching, mompreneur wisdom, and all things entrepreneurship. When we let God light our paths we experience true miracles! Re-heat that lukewarm coffee, sis. It’s time to get your learn on! Learn -> www.stefaniegass.com Connect -> [email protected] Community -> bit.ly/successsupportgroup FREE CLARITY WORKSHOP -> http://getclarity.gr8.com Wanna work together, friend!? Here to help you start and scale a God-centered business: Step 1: Get Clarity on Your God-Led Calling: http://clarifyyourcallingcourse.com Step 2: Grow an Organic, Evergreen Audience using Podcasting: http://podcastprouniversity.com Step 3: Monetize & Scale your Podcast using courses and coaching: http://podcasttoprofitmastermind.com Courses and masterminds not your thing? Snag a private session with Stef. [email protected]

Our Body Politic

  • Publisher: Lantigua Williams & Co.
  • Total Episodes: 37

Created and hosted by award-winning journalist Farai Chideya, Our Body Politic is unapologetically centered on reporting on not just how women of color experience the major political events of today, but how they’re impacting those very issues. Weekly episodes feature in-depth conversations about the economy, health, politics, education, the environment, and the most prescient issues—because all issues are women’s issues. Tune in every Friday everywhere you listen to podcasts, and on public radio stations around the country. Presented by KCRW, KPCC, and KQED.

Called to Build

  • Publisher: Ashley Morgan Jackson
  • Total Episodes: 87

What am I called to do? How will I purse my calling? How do I keep God the center of what I feel called to do? How do I build a platform? How do I grow my Instagram? How do I write a book and publish a book or start a product based business?Welcome to the Called to Build Podcast and if you have ever found yourself asking questions like these we are bringing you the answers to the doubts that keep us paralyzed. Ashley Morgan Jackson is coming to serve you with discussion about our inner struggles like fear of rejection, fear of failure or even fear of success. With discussion on judgement, comparison, shame and many more roadblocks we face when attempting to pursue our call. We will also address the practical side of building an online presence such as growing your Instagram, graphic design, book writing, book proposals, and so much more all while keeping our main focus on the one who it is all for, Jesus.Are you ready to step out in faith in a new way? We can't do it without you, you are more valuable than you could ever know, you are Called to Build.

Personal Genomics – A Podcast from the Center for Cancer Genomics

  • Publisher: National Cancer Institute
  • Total Episodes: 5

Personal Genomics is a podcast about people—people working in genomics research and facing a variety of scientific, technological, and personal challenges. From repurposing video games, to building something new and amazing, to becoming a patient, there’s a lot that happens behind the scenes that we don’t often talk about. The Center for Cancer Genomics from the National Cancer Institute brings you personal stories from real people about the organic, messy process that is research. If you have questions about cancer or comments about this podcast, email us at [email protected] or call us at 800-422-6237. And please be sure to mention the Personal Genomics podcast in your query.

The You-est You™ Podcast

  • Publisher: Julie Reisler
  • Total Episodes: 135

It’s time to listen to your intuition, tap into your heart wisdom and follow your soul’s calling. Get an inside peek on the making of incredible life lessons and journeys from expert luminaries, leaders and light workers with your host, Julie Reisler, featured in Forbes and the Chopra Center, author of Get a PhD in YOU and TEDx Speaker. This podcast will help you to uncover who you are meant to be, learn how to turn fear into faith, overcome self-doubt and actualize your truest potential. The world is ready and waiting for your purpose and passion, and your You-est You!

Living Centered Podcast

  • Publisher: Onsite
  • Total Episodes: 21

So many of us go through life feeling out of touch with ourselves, others, and the world around us. We feel disconnected, overwhelmed, distracted, and uncertain of how to find the clarity, purpose, and direction we so deeply, so authentically, desire. The Living Centered Podcast in an invitation to another way of living. Every episode, we sit down with mental health experts, artists, and friends for a practical and honest conversation about how to pursue a more centered life—rediscovering, reclaiming, and rooting in who we truly are.

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