CustomerRetention

The subscription economy has been rapidly growing in recent years, with more and more companies shifting from a one-time purchase model to a recurring subscription model. This shift has been…

The current business environment is highly competitive, and companies constantly seek ways to collect, analyze, and use customer feedback. Unfortunately, according to recent evidence, obtaining customer feedback can prove tricky…

Marketing is perhaps the most crucial part of running a successful business. Even businesses that sell a lousy product or perform a subpar service manage to do well because of…

Why does your sales department need a CRM? Find out why small businesses need CRM, what are the reasons for implementing the system.

Every business strives on three key goals, namely, leads – customers – sales. If you want your business to thrive and prosper, you will have to take care of your…