7 Best Value VOIP Services Your Small Business Will Benefit From 2020

Air Force photo by Kelly White
5 years ago

VOIP services use the IP networks, such as the internet, as the platform for telecommunication. This method has been adopted by consumers and businesses alike, and any business that stays with conventional telecommunication methods simply appears outdated.

This list of the best providers of VOIP focuses on quality for your money. Many of these providers have the best packages available for small businesses, because priorities and needs are radically different at this end of the corporate world.

#1 Phone

Who suggested this product?
The Phone was recommended by David Miles from WiseMee. You can find out more about David Miles here or read their product recommendation below.

The best Voip services for a Small Business is one that doesn’t break the bank and gives you the support and features you need to run your day to day business. Most businesses one use about 10% of the features provided by a voip service. We would suggest you start with the basics then go from there.

#2 8×8 Virtual Office

8x8 Virtual Office
Who suggested this product?
The 8×8 Virtual Office was recommended by Nick Galov from Review42. You can find out more about Nick Galov here or read their product recommendation below.

We tried Ringcentral, Vonage and several providers but we must say 8×8 is the best option for small businesses. 8×8 allows you to not only talk over the phone with your clients using VOIP, but you can also transfer files and instant message through the platform as well. You can choose between several bundles, including international calling and a unique geographically-based phone number.

Overall, 8×8 provides lots of utility for small businesses at a budget and should be considered by any online small-businesses owner. It can also run on tablets and mobile phones, so you can stay connected to your businesses while on the move, anywhere in the world.

#3 Cisco WebEx Calling

Cisco WebEx Calling
Who suggested this product?
The Cisco WebEx Calling was recommended by Garth Wermter from Cisco WebEx Calling. You can find out more about Garth Wermter here or read their product recommendation below.

Cisco WebEx Calling eliminates the traditional on-premises SMB phone systems in favor of a cloud calling solution, reducing up-front and maintenance costs while maintaining the industry-leading quality that you expect from Cisco. Cisco extends voice to the realm of collaboration with WebEx Teams, a true collaboration solution designed for businesses.

Features like shared lines, hunt groups, hold, resume, pickup, forward, do not disturb and transfer means you’ll never miss an important call. Add a virtual receptionist to greet inbound callers and personalize voicemail for every user. With Cisco Webex Calling, you can also make and receive calls on any of your devices.

#4 Metro Wireless

Metro Wireless
Who suggested this product?
The Metro Wireless was recommended by Dominic Serra from Metro Wireless. You can find out more about Dominic Serra here or read their product recommendation below.

Because we are still a smaller business compared to the giants, we can give small businesses the attention they need. Likely, small businesses don’t have their own IT department and this is where we really help bridge the gap.

#5 VoIP

Who suggested this product?
The VoIP was recommended by Gautam Kumar from Recent Highlights. You can find out more about Gautam Kumar here or read their product recommendation below.

The reason why they are so good is their service and their support. They have dedicated 24×7 support for all their customers and they have been in the industry for over 10+ years.

#6 RingCentral

Who suggested this product?
The RingCentral was recommended by Lindsey Marx from BestCompany. You can find out more about Lindsey Marx here or read their product recommendation below.

RingCentral for small businesses because of their wide-ranged features, price matching, customer service, and free trial.

Unlike other VOIP providers, RingCentral has a wide range of features at low costs. These features include, but are not limited to: analytics and reporting, call monitoring, multi-level IVR for inbound calls, and VOIP service to make wifi-based calls.

Lastly, RingCentral provides a 30-day trail for all pricing plans, making it quick and easy to test your company’s compatibility and ensure that RingCentral is the right VOIP provider for it.

#7 Line2 – Mobile Phone App

Line2 - Mobile Phone App
Who suggested this product?
The Line2 – Mobile Phone App was recommended by Audrey Oh from Line2. You can find out more about Audrey Oh here or read their product recommendation below.
  • Choose your business numbers: With Line2, it’s easy to set up your ideal business phone numbers. You can pick area codes, transfer existing numbers, set up toll-free lines or design your own vanity numbers to share with your customers and colleagues.
  • Ditch your desk and landline: Never miss a business opportunity. Answer calls anytime and anywhere by connecting up to five devices to your Line2 account. Ready to go mobile? View our business phone plans to get started.
  • Make your customers say “wow!”: We’re always developing new calling and messaging features to help you delight customers. From auto attendants to call queues, your customers will never go unanswered and your team will always be connected with Line2.

Who contributed to this article?

David Miles from WiseMee

Nick Galov from Review42

Garth Wermter from Cisco WebEx Calling

Dominic Serra from Metro Wireless

Gautam Kumar from Recent Highlights

Lindsey Marx from BestCompany

Audrey Oh from Line2

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